<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Additude - Creative Solutions &#187; customer service</title>
	<atom:link href="http://additude.com.au/tag/customer-service/feed/" rel="self" type="application/rss+xml" />
	<link>http://additude.com.au</link>
	<description>Just another WordPress weblog</description>
	<lastBuildDate>Mon, 13 Sep 2010 06:08:34 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.8.5</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>Social Media &#8211; The New Channel to Complain?</title>
		<link>http://additude.com.au/social-media-the-new-channel-to-complain/</link>
		<comments>http://additude.com.au/social-media-the-new-channel-to-complain/#comments</comments>
		<pubDate>Mon, 18 Jan 2010 06:03:25 +0000</pubDate>
		<dc:creator>Ollie</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[toobs]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[venting]]></category>

		<guid isPermaLink="false">http://additude.com.au/?p=384</guid>
		<description><![CDATA[This article is based on a study by Nora Ganim Barnes entitled &#8220;Exploring the Link Between Customer Care and Brand Reputation in the Age of Social Media&#8221; from the Society for New Communications Research. http://www.newcommreview.com/wp-content/uploads/2008/04/customer-care.pdf
Interested in getting a job with a retailer? Signing up with a new internet service provider &#8211; or perhaps you&#8217;re looking [...]]]></description>
		<wfw:commentRss>http://additude.com.au/social-media-the-new-channel-to-complain/feed/</wfw:commentRss>
		<slash:comments>11</slash:comments>
		</item>
	</channel>
</rss>

